Events

Upcoming Events, Seminars, Workshops and Trade Shows

Patti Biro will be "On the Road" at these great events and shows.
We offer innovative presentations tailored for your audience.

Keynote Lectures
On site workshops and seminars
Webinars
In Services and Customized Training
Conference and Association Meetings

Contact us if you would like to invite Patti to speak at your next event, meeting or trade show.

2025 Events: Live Events and upcoming webinars!

Meet me NYC this Spring! March 23-25, 2025
Javits Convention Center, New York City

See below for special pricing! By invitation only you can save on your conference and class registration

Sunday, March 23: 11:45 AM EDT
Membership Matters! How to Maximize Membership Programs
Come and learn the best practices for a successful membership program. More revenue and guest loyalty are the benefits of a well crafted membership program. This class is for you-if you are just starting out or have a program in place.

Monday, March 24, 10:00 AM EDT
Creating Events that Connect: Transform Your Spa into a Community Hub
Today's spa and wellness facility is an important link in creating community connections and providing social programming for guests. Get the latest info to capitalize on this trend!

Want to meet with me in NYC? Just send me an email and we can make it happen!

Register Now! Use Code GUEST to access special savings
20% off now!

May 21, 2025: Exclusive for the Golf Merchandisers Association

Retail Touch Points
The retail journey begins before the customer ever walks through the door! This webinar will walk you through the multiple touchpoints for the customer before, during and after the sale. Knowing and using the retail touchpoints can create memorable experiences and drive sales.

The webinar will inspire managers, associates and staff to think of the retail journey as an ongoing relationship-not just a transaction!

Book this webinar for your organization

Learn more about the Association of Golf Merchandisers

August 16 – 18, 2025

Join me in sunny California as The Face and Body Show moves to Santa Clara, CA
Held at the Santa Clara Convention Center
Details to follow.
More Information on the show here:

September 3, 2025: Exclusive for the Golf Merchandisers Association

The New Retail Mindset
No doubt about it-retail is in a state of transformation. The landscape is changing and a new retail mindset is driving the customer. We will explore some of the key attitudes and behaviors of today’s retail shopper. From customer-centric to sustainability we will explore what driving sales and satisfaction in retail purchases.

Patti Biro and Associates

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Events

Patti Biro and Associates

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